Guide for camp staff 🌎

Welcome to Crowded! Your camp has decided to pay you your salary through Crowded Per Diem accounts this summer 😎

What’s a Crowded Per Diem account?

A Crowded Per Diem account is an online account where staff members can easily access their funds, and spend them however they wish! The funds in a Per Diem account are automatically tied to a digital debit card that can be added to any virtual wallet and used anywhere globally (where Visa is accepted).

Fun features

  • Free & instant internal transfer between staff accounts (e.g. Venmo!)
  • International transfer features
  • Cards work anywhere in the world where Visa cards are accepted

Setting up your Crowded profile

1. Check your email for an invitation email from Crowded. Complete your account signup, and download the Crowded app from the Apple App Store or Google Play Store. If your camp has already pre-registered your phone number, download the Crowded app and log in using your phone number.

Tip: Even if you get a local US phone number for the summer, it’s best to sign up to Crowded with your home cell phone number. You’ll be able to receive the verification code through WhatsApp (this is especially important after camp ends!) Also, you can enable facial recognition in the “Security” tab of the app.

2. Once you’ve downloaded Crowded, you’ll be prompted to provide some details and create a 4-digit PIN code. Please keep a record of this PIN . 

crowded camps
crowded camps

3. Once you’re in the account, you’ll see the digital debit card tied to your Per Diem account. To add your digital card to your virtual wallet, go to the main dashboard and select “Details,” then click the “Add to Apple Wallet” or “Add to Google Wallet” icons.

4. Start spending your funds from your phone!

Financial Management and Banking for Nonprofits
how to add a per diem card to your virtual wallet

Crowded Per Diem account best practices

per diem card virtual wallet

⚖️ Checking your balance

Log in to the Crowded app – you can view your current balance from the main dashboard.

💰 Getting cash

You can withdraw cash at any All Point ATM with a physical debit card for free.

💳 Using your card

Tap to pay at any store or restaurant with your phone, or use the card online. Cards can be used anywhere Visa® is accepted.

📱 Mobile app

Use the app to track your spending, report your card if lost or stolen, and transfer money to an external bank account or to your fellow staff members.

Highlighted cardholder fees

Cash deposit: 0.50%

In-network cash withdrawal: FREE

Out-of-network cash withdrawal: $2.50

Mobile check deposit: $5.00

International debit card usage: 1%, Visa® Exchange Rate

* Relevant for the USA, please see the pricing page for the full fee schedule.

** The above fees are subject to change as per our Terms and Conditions and pricing page

How to transfer money to an external US bank account via ACH

1. From the Crowded main dashboard, click on “Transfer Money”.

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3. Choose “Outside of my Group” to make an ACH transfer to an external bank account.

4. Click “Add Recipient” and provide the necessary information for the recipient’s bank account (ie. routing number, account number, account type).

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5. Once you enter the recipient’s bank information, click “Add”.

6. Complete the verification process by entering your 4-digit Crowded pin code for added security.

7. After successfully adding the recipient bank account, select it as the destination for your transfer.

8. Enter the amount you wish to transfer from your Per Diem account to the recipient’s bank account.

9. Double-check the details and confirm to finalize the transfer. Funds normally take 1-2 business days to clear.

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How to transfer money to another staff member

1. From the Crowded main dashboard, click on “Transfer Money”.

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2. To transfer money to another counselor, click the “Within my group option.”

3. Select the Crowded member you’d like to transfer to.

4. Enter the amount for the transfer, and a few words for reference.

5. Double-check the details and click “Pay” to finalize.

internal venmo with Crowded

FAQs

What are Per Diem accounts?

Your camp has set up a Per Diem account for you in order to pay you your salary. A Per Diem account is a type of banking account that is set up for the benefit of a specific individual or entity. What's important for you to know? You are the beneficiary of this account, and all funds sent to this account belong to you.

Where can I use my digital or physical card?

Your cards can be used worldwide anywhere where Visa® cards are accepted.

What should I do if my card has been stolen or lost?

Log in to your Crowded account, and go to your card details. Click on “Report Card Lost or Stolen” and select the relevant option.

What are the purchase limits for my digital card?

The daily limit for card purchases is $5,000, and it resets at 7:00 p.m. EST daily.

Who do I contact if I need technical help or support?

For technical support, please feel free to contact our support team. You can also take a look at our comprehensive support articles for further assistance.

In this guide